September 29, 2022

As airports strategy their pre-pandemic ranges of exercise, traveler satisfaction is falling.

JD Energy’s 2022 North American Airport Satisfaction Survey reveals that the variety of comfortable air passengers is down 25 factors from final 12 months. And subsequent 12 months would not look significantly better.

“A mixture of pent-up demand for air journey, shortages of labor throughout the nation, and steadily rising costs for every thing from jet gasoline to a bottle of water have created a situation wherein airports are extraordinarily overcrowded and passengers more and more annoyed. proceed till 2023,” mentioned Michael Taylor, head of journey analytics at JD Energy.

Smaller numbers are, after all, to be anticipated given the excessive variety of disruptions for vacationers this 12 months. And people flying within the midst of the COVID-19 pandemic typically discovered airports almost empty, making it simpler to get round.

Nevertheless, there are various causes for disappointment, along with the state of affairs with the airline. The shortage of parking areas is irritating vacationers, and better costs for every thing from parking to foods and drinks are fueling dissatisfaction.

Nevertheless, there have been additionally vivid moments for vacationers. JD Energy divided its ranking into three classes. Mega airports had been outlined by serving 33 million or extra passengers per 12 months, giant airports serving 10 to 32.9 million, and medium airports serving 4.5 to 9.9 million.

Listed below are one of the best airports in all three classes.

Greatest Mega Airports

  1. Minneapolis-Saint Paul Worldwide Airport
  2. San Francisco Worldwide Airport
  3. Detroit Metropolitan Wayne County Airport
  4. John F. Kennedy Worldwide Airport
  5. Harry Reid Worldwide Airport

High Main Airports

  1. Tampa Worldwide Airport
  2. John Wayne Airport, Orange County
  3. Dallas Love Area
  4. Louis Armstrong Worldwide Airport in New Orleans
  5. Raleigh-Durham Worldwide Airport

Greatest Medium Airports

  1. Indianapolis Worldwide Airport
  2. Pittsburgh Worldwide Airport
  3. Jacksonville Worldwide Airport
  4. Southwest Florida Worldwide Airport
  5. Basic Mitchell Worldwide Airport

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